Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

For personalized or custom orders, please allow an additional 1-2 business days for production.

Shipping Times
We currently ship within the United States only.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package at any time.

Lost or Stolen Packages
Zevafy is not responsible for lost or stolen packages after delivery confirmation. If your tracking shows delivered but you haven't received your package, please contact your local post office or carrier first. If the issue is not resolved, contact us at info@zevafy.com.

Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at info@zevafy.com with your order number and photos of the damage. We will send a replacement at no extra cost.

Contact Us
For any shipping questions, please reach out to us at info@zevafy.com. We respond within 24 hours, Monday through Friday.